Phone Systems and the Outsource Sportsbook

The simple act of picking up the phone and calling someone seems like a very random act. Most people take it for granted that it can be done at any moment. However, when phones go down, it’s a striking reminder of how reliant we are on technology. Customer service outsourcing is especially reliant on call center phone systems.

For gambling agents choosing an offshore sportsbook, it is especially important to consider the phone systems of the various price per head sportsbooks. Outside of the US, phone lines are much more susceptible to problems as the infrastructure of developing countries, where an offshore sportsbook is most likely located, is generally lacking.

The worst possible thing that could happen to a gambling agents client is if they call to place a bet but can’t get through because all phone lines are either busy or down. At our company, we have taken drastic measures to assure that our call center phone systems are NEVER busy or down because this drastically affects the bookie business. How have we done this?

First of all, we have several phone lines. When the first phone line reaches its maximum capacity of callers, the next caller goes to the next phone line. This assures our gambling agents that our phones will never be busy.

Next, we have a variety of different types of call center phone systems including local, voice over IP and satellite phones. If local phone lines are having issues, then the voice over IP lines can easily cover them. If voice over IP lines are having issues then our satellite phones will easily cover us. Satellite phone technology is extremely expensive to buy and use and, therefore, many companies are not willing to invest in it. You should ask any offshore sportsbook that you’re interested in working with if they use satellite phone technology as this is the only way to be absolutely sure that your clients (performing PPH betting) will never have to deal with a situation in which they can’t place bets.

The Technical Aspect of a Pay Per Head Service

We have probably covered everything there is to say about the great benefits you get by outsourcing your bookie services. Anyone working on the sportsbetting field has at least heard about this wonderful business solution and how easy it is to implement it to your client packages, but what about the technical side of it?

The best way to set up your own betting shop online is to make a long hard research: there are several companies out there that just want your money and will promise anything to have you hire their bookie services, but is it really what you need?

As a professional bookmaker you should be aware of companies with crazy low prices or call center sportsbook services flat fee offers, these people may not have the tools, staff or proper hardware to provide the best bookie services you expect to pay for. If the price is cheap, the service probably is too.

Professional bookmaking software needs to have been developed by people who know the needs of a professional bookmaker; also your players need to know they will be able to place their bets anytime and anywhere, that can only be achieved by having top of line servers, back internet pipes and professional staff available at all times. Outsourcing your sports betting system is great as long as your players will get the same or better service than what they are used to.

Providing bookie services also needs to fill in all the needs your players have, as well as the required agent reports availability: daily moves, current lines, balances and more. Is your current deal per head shop providing you with the certainty that all of these needs will be fulfilled?
Hiring a price per head service is easy, finding the one that will actually provide you with everything an old school bookmaker needs and with a newer bookie’s requirements, is another story

Pay per head shops, offering offshore solutions for onshore bookmakers

As it is a very known fact, sports betting is illegal in most states of the USA, so, a lot of bookmakers are working on the dark because they are afraid of getting caught by the law. The sad thing is that bookmaking is a very sought-after service and bookies are just there to provide sports wagerers with real sports betting options in order to satisfy the growing demand.

And thanks to a group of bookies whom decided to start providing their peers with pay per head offshore services is that nowadays any bookie in the USA can feel more secure when dealing with his clients. Pay per head sportsbook services business had exploited during the last decade and therefore, the quality of certain chosen pph shop establishments have continue to increase. I am of course referring to the price per head shops which belongs to the bookies whom started it all, one of those being bookperhead.com.

This important pay per head services provider grants a bookie who is based in the USA the opportunity of interacting with his clients only the necessary, as the pph shop will be in charge of handling all the bets from the bookie's customers and will provide them with general client attention focused on sports betting matter, and for example, the bookmaker only needs to contact his clients when it comes to money matters.

This certainly helps the sports agent in the sense that his clients will be receiving a top service from a third-party pph betting provider while he'll be perceiving all the cash from the bets and most importantly: he will be enjoying of more freedom and privacy. So if you are a bookie who's doing businesses in the USA, you might as well be interested in using pay per head offshore call center services, so give payperheadservices.com a call and set up everything so your clients and you can start to take advantage of the opportunities they offer you.

Line Moving

Line moving is a major part of the sports betting business. It is important to understand line moving in order to understand how this can affect an offshore sportsbook and their price per head agents.

When lines are first set, only players willing to put at least one thousand dollars on the game are allowed in. These players must be pre-registered and it is important to note that they are not allowed to bet on every game. Once the set number of players has bet, the lines are then adjusted before the public has access.

Lines begin moving based on respected betters’ bets. They typically move more based on the person betting and not the amount of money. A large bet from a less respected individual will generally not have much of an influence. As the game gets closer, say one to two hours prior, lines begin to see a lot more action. Sports books need to move lines in order to protect themselves. If they have an influx of people taking a particular side on a game, they need to hedge themselves and they do so by gradually moving the line in the opposite direction. It is generally obvious to see which side of the game the public is betting on from the way the line is moving. The sports betting business has been going on for a long time and price per head agents have learned through experience how lines will move.

Late line moves typically occur due to news of a player being injured. A player’s injury status is often times listed as questionable until the game is quite near. Once their status is released the line will normally adjust to this news. When lines move in a strange direction, it is generally due to insider information.

At our offshore sportsbook, we offer larger agents the ability to move a line themselves. This is a big advantage for them as they can better control their bookie business. They can do line moving using the online bookmaker software provided to them in our agent-package. We offer the most options to price per head agents in the sports betting business.

Starting your own sportsbook

Ever wonder what it takes to start a successful sportsbook service that will not only show good profits but also works legally? Price per head bookmaking services are in fact the best way to conduct these types of businesses and although it is easy to start your own company with them, there are certain things you need know before hiring a price per head service.

Being a bookmaker is not only about taking bets, good customer service is also required like in any other services company and sporstsbooks are no exception. People who enjoy sportsbetting want to know everything: lines, types of plays offered and also want professional sports agents that will help them with their action; nothing can be taken for granted.

Now the success of your sportsbook business can be comparable to the satisfaction your players get: the better the service, the more players you will get. A professional and trustable price per head service knows this and will do anything to provide a high quality service for both the bookmaker and his players.

Think about this: What do you expect from a price per head service? The most common answer to this is that the online sportsbook service is reliable; you need to be able to trust them with your sportsbetting business. They will be taking on the responsibility of handling your business. They also need to be up to date, have good tools, and reports you can check anytime and anywhere.

A good price per head service will also guide you through their options and show you how they handle their business. Sportsbetting needs to be clear and transparent; your players need to know that they can have access all the time, both online and with a professional sportsbook call center. All of this can be achieved by hiring a price per head service that is trustable, answers your questions clear and straight and that treat you with the professionalism you expect, after all you are the one hiring them to run your business.

Pay per head shops, enhancing a bookie's business with real solutions

Solutions! That is exactly what price per head shops offer to bookmakers whom are feeling the stress taking over them because they find themselves with their hands tight when it comes to provide a good service to each one of their clients.

But what type of solutions? Price per head shops will grant a bookie the chance of 'enhancing' his business with powerful tools such as specialized software offered by these pph shops called 'pph software', which shows the bookie the different activities from his clients and it also allows the bookmaker to check on sports betting lines and to take some decisions concerning specific lines he might want or not want to make available for his customers.

PPH shops also offer 'virtual' pay per head services; with this I am referring to the internet, and how a bookie can have his own webpage where his clients can come and sign in with a personal pin and pass in order to place bets over the internet. This ensures the bookie the permanence of different clients whom enjoy the easiness of the web.

Besides the pph software and web betting, a pay per head shop also grants the bookmaker's customers the chance of phone-in a pay per head offshore call center where specialized per head agents will be taking their sports betting wagers. This provides sports agents with a lot of free time that they would have otherwise spent attending to each one of his clients on a constant basis. As you can see, a pph shop offers a good range of pay per head services and solutions which can lead a bookmaker to succeed in the world of sports betting, as if an sports agent is currently not using a pay per head shop, he might end up losing his current clients because the competition is one step ahead.